Privacy Policy

Privacy Policy

Last updated: March 11, 2026

Private supportCalmly structuredIn-person or remote

Sacred Knowing respects your privacy and is committed to protecting the personal information you provide through our website and in the course of communicating with us. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website and services.

This Privacy Policy is intended to reflect our obligations under Alberta's Personal Information Protection Act (PIPA).

1. Who we are

Sacred Knowing offers complementary wellness and spiritual support services intended to support reflection, relaxation, and personal wellbeing.

Contact information

Sacred Knowing

Box 48005, St. Albert, AB

sacredknowing@protonmail.com

780-904-0782

2. What personal information we collect

Depending on how you interact with us, we may collect:

  • your name
  • email address
  • phone number
  • service of interest
  • the contents of your message or inquiry
  • any information you voluntarily provide when contacting us

We may also collect limited technical information through the website, such as basic usage or device information, if analytics, cookies, or similar tools are enabled on the site.

3. How we collect personal information

We collect personal information directly from you when you:

  • submit an inquiry form on our website
  • contact us by email or phone
  • request information about services
  • use links or tools that open your email application or other communication methods

If analytics or similar technologies are used on the site, certain technical information may also be collected automatically through your browser or device.

4. Why we collect and use personal information

We collect and use personal information for purposes that are reasonable in the circumstances, including to:

  • respond to your inquiries
  • communicate with you about services you asked about
  • help identify an appropriate service or next step
  • maintain business records of inquiries and communications
  • improve our website and user experience
  • protect the security and integrity of our website and communications

5. Consent

By submitting personal information to us through our website or by contacting us directly, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy, unless otherwise required or permitted by law.

You may withdraw your consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.

6. Website inquiries

When you use the inquiry form on our website, the form may open your email application with pre-filled inquiry details rather than transmitting your information directly through our website. If you choose to send the email, we may receive and use the information you provide in order to respond to you and provide information about our services.

Please do not include highly sensitive medical, financial, or other personal information in your message unless it is necessary and you are comfortable sharing it in that manner.

7. Third-party services and links

Our website may include links to third-party platforms, providers, or social media services. If you choose to use those services, the information you provide may be collected and processed in accordance with the third party's own terms and privacy practices.

This privacy policy applies to information collected by us through our own website and communications. Third-party websites and platforms have their own privacy practices.

8. Disclosure of personal information

We do not sell your personal information.

We may disclose personal information:

  • to service providers who help us operate our website or communications, where reasonably necessary
  • when required or permitted by law
  • where necessary to protect our rights, safety, property, or the security of our website or services

9. Cookies, analytics, and similar technologies

Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve website performance, and enhance user experience. These technologies may collect technical information such as browser type, pages viewed, approximate location, device information, and interactions with the website.

Where required, we will seek appropriate consent for the use of non-essential cookies or tracking technologies. You can also manage certain cookie preferences through your browser settings.

10. Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to respond to inquiries, maintain appropriate business records, comply with legal obligations, and resolve disputes where needed.

When personal information is no longer reasonably required, we will securely delete it or make it anonymous, where appropriate.

11. Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, loss, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Access and correction requests

Subject to applicable law, you may request access to your personal information in our custody or control, or request correction of inaccurate information.

To make a request, please contact us at:

sacredknowing@protonmail.com

Please provide enough detail for us to identify the information you are requesting.

13. Questions or complaints

If you have questions about this Privacy Policy or about how we handle personal information, please contact us at:

sacredknowing@protonmail.com

780-904-0782

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal obligations. The updated version will be posted on this page with a revised effective date.